Email, social media and the internet at work: A concise guide to compliance with the law (7th edn, PP Publishing, 2014)
Immediately computers were connected to the internet, the line between the inner and outer world of communications altered forever. Email has become ubiquitous – it is the most commonly used method of corresponding for both internal and external purposes. Social media has extended the way many people connect.
Communicating has become effective and efficient.
However, problems occur. For instance, some people do not adjust their behaviour when using such technologies, causing themselves, their friends and families, and their employers embarrassment. Others use the technology to steal, commit fraud, bully and continue with unpleasant and illegal activities – and do so when using the corporate infrastructure.
The content of this book is deliberately general in nature. Written by a barrister that has given numerous seminars (both public and in-house) on the topic over the years, it provides copious examples is to provide the reader with a clear understanding about the nature of the case in order to more fully understand the reason for the decision made.
Whether you are working for a commercial or public sector organization, whether a lawyer, accountant, architect, doctor, head teacher, governor, trustee, director, administrator, senior manager, sole trader, small, medium or large business, IT manager, banker, stock broker, risk controller, data controller or responsible for personnel, this book helps you understand the use of email, social media and the internet in the legal context.
Chapter 1 Networked communications in context
Chapter 2 The liability
Chapter 3 Types of misuse
Chapter 4 Liability and employees
Chapter 5 Operational liability
Chapter 6 Monitoring networked communications
Chapter 7 Personal data: workers, customers and security
Chapter 8 Storing networked communications
Chapter 9 Evidence
Chapter 10 Content of the networked communications policy
Chapter 11 Operational implementation of the policy
Chapter 12 Check list for the network communications use policy
Appendix 1 Further examples of misuse of networked communications
Appendix 2 Sample email, social networking and internet use policy